Managed Detection & Response (MDR)
24/7 managed detection and response under a single accountable contract.
The situation
01
Most organisations cannot staff a 24/7 security operations capability. Tooling alone produces alert volume without accountability for triage, containment, and reporting.
Difaa provides Managed Detection and Response (MDR): continuous monitoring, analyst-led investigation, SLA-backed response actions, and sector-relevant threat intelligence under one contract.
What you get
02
- 24/7 monitoring and detection coverage
- Analyst-led triage and investigation
- Response actions against agreed SLAs
- Threat intelligence tuned to sector and region
- Monthly service reporting for leadership
- Single Difaa contract for outcomes, not a tool stack
The approach
03 · Three steps
- Weeks 1–401
Onboarding and tuning
Connect telemetry sources, baseline detections to your environment, and agree escalation paths and SLAs.
- Continuous02
Detect and triage
SOC partners monitor around the clock under Difaa service management, escalating confirmed incidents for action.
- Monthly03
Respond and report
Execute response within SLA and report incidents, actions taken, and recommended control improvements.
Who it’s for
04
No internal SOC; need outsourced 24/7 detection and response.
Estate growth has outpaced ad-hoc monitoring and on-call coverage.
Critical services requiring continuous monitoring and defined response SLAs.
What clients do next
05
Clients onboard onto an agreed coverage scope, then expand sources or tighten SLAs as the service matures. MDR pairs with an incident response retainer so the same operating context is available during a major incident.
Next step
Scope MDR coverage.
Share your telemetry sources and risk priorities. We will propose coverage, SLAs, and onboarding.
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